We want to make shopping with Caulders as easy as possible for you, and that’s why we have introduced our Click & Collect option on the website.

When you place your order online, we will e-mail you to confirm that we have received your order ( Please check your Spam, Trash or Junk email folders for this, it’s an automated response so it sometimes gets filtered out )

Please note this order confirmation does not mean your order is ready to collect.

Once we have collated your order we will call you ( Please ensure the contact details that you have supplied are correct) to confirm that your order is ready for collection and we will agree a collection date and time.

Do not turn up at your chosen Garden Centre without confirmation that your order is ready to collect

If you miss your collection slot you will need to email us and rearrange a new collection day & time, please don’t just turn up.

How to Click & Collect

1. Select products from website that you want.
2. Add products to your basket and continue to checkout.
3. Choose the ‘Click & Collect” from store’ delivery option and click ‘Checkout’.
4. Select the store you wish to collect from.
5. Enter your details, please ensure contact telephone number and email address.
6. Confirm your order.
7. We will email confirmation of order & phone you when your goods are ready for collection.

When you arrive at your Local Garden Centre

Please understand that we need to keep contact to a minimum, to protect you and our staff

• Follow the Click & Collect Signage marked out in the car park.
• Have the print out of your order ready or the attendant to check & bring to your car
• Please just open your car boot and stand 2 meters back, we will place the goods into your car and close the boot
• Please be aware that the Garden Centre is not open for visiting