Christmas wishes at the ready! Step inside Santa’s Grotto to meet the man himself, share what’s on your wish list and enjoy a photo together. Every child will also receive a toy to take home.
£12.95 per child, including a toy, and £2.00 per accompanying adult.
No Booking Fee!
Santa will be welcoming visitors on:
Opening times: 9.30am–12.30pm & 1.00pm–4.30pm each day.
To book, select the number of children and adults attending, then choose your date and time below.
Each 15-minute time slot accommodates up to three families, with each family meeting Santa separately.
Each booking can include a maximum of 4 adults and 4 children. For larger groups, please contact us before booking so we can help arrange your visit.
To help Santa prepare enough presents, please provide the age and gender of each child when booking.
From: £12.95
We can’t wait to welcome you! Please check your chosen date, time and number of guests carefully before completing your booking.
Bring your emailed ticket with you, either on your phone or as a printed copy.
Please arrive ready for your booked time. If you’re running late, we’ll do our best to help, but we cannot guarantee that we’ll be able to fit you in.
Please read the booking information and terms before purchasing your tickets. If you have any questions, please contact us before booking. Purchasing tickets confirms your acceptance of these terms.
All bookings must be paid in advance. Tickets are non-transferable, and we are unable to amend the date or time once a booking has been made.
Bookings cancelled by customers are non-refundable. Refunds will not be offered for missed visits, including where late arrival means you miss your booked slot.
Your selected time is the start of a 15-minute slot shared by up to three families. Each family meets Santa separately, so you may need to wait around 10 minutes before your visit.
Management reserves the right to refuse admission where reasonably necessary, including for health and safety reasons.
Santa’s Grotto is open on 5th and 6th December, 12th and 13th December, and every day from 19th to 23rd December 2026.
Opening times: 9.30am–12.30pm & 1.00pm–4.30pm each day.
Tickets are £12.95 per child, including a toy, and £2 per accompanying adult. Please include everyone attending in your booking. There is no booking fee.
Each booking can include up to 4 adults and 4 children. If you’d like to bring a larger group, please contact us before booking.
Each 15-minute time slot accommodates up to three families, with each family meeting Santa separately. Your visit will last approximately five minutes.
If all three families arrive together, there may be a wait of around 10 minutes before your turn. Thank you for your patience while Santa welcomes each family!
Yes! Every child with a ticket will receive a toy to take home as part of their visit.
Of course! You’re welcome to take your own photos during your visit to Santa.
Yes, babies require a child ticket and will also receive a toy. You’re welcome to take a photo with Santa to remember their visit.
Yes, Santa’s Grotto is wheelchair accessible.
Yes, there is a large car park which is free to use.
Santa’s Grotto is at Caulders Merryhatton Garden Centre.
Please check all details carefully before paying, as we are unable to change booking dates or times or transfer tickets. Bookings cancelled by customers are non-refundable.
We’ll do our best to accommodate you, but entry cannot be guaranteed if you miss your booked time. Missed slots are non-refundable.
